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Chatbot Development

Custom chatbot development that engages, supports and converts — 24/7. We build intelligent AI chatbots for customer support, lead generation, e-commerce and social, built on GPT, Claude and fine-tuned models that understand natural language and get smarter with every conversation.

Chatbot development is the process of designing, building and training conversational agents that understand natural language and help users around the clock. At Devlet Tech, our chatbot development services transform how businesses handle support, capture leads and drive sales — from simple FAQ bots to advanced conversational AI built on leading language models like GPT and Claude.

Whether you need a customer-support chatbot for your website, a lead-generation bot for your landing pages, or a multi-channel assistant for social media, our chatbot development is tailored to your business, brand voice and workflows. We handle the whole lifecycle — conversation design, training on your data, integration and ongoing improvement — so you get accurate, context-aware conversations that actually convert. It builds on our AI assistants and NLP solutions work.

chatbot Development by devlet tech

Businesses use chatbots to:

  • Cut support costs — resolve common questions instantly and escalate only when needed.
  • Capture more leads — qualify and book meetings through natural conversation.
  • Lift e-commerce sales — recommend products and recover abandoned carts.
  • Engage everywhere — web, WhatsApp, Messenger, Instagram and voice.

Want to know what a custom chatbot would cost to build and run? Estimate it with our free LLM API cost calculator.

End-to-end AI Chatbot development capabilities

Six core capabilities that cover the full range of custom AI models and enterprise AI integration.

Customer Support Chatbot

Instant 24/7 support that answers questions, resolves issues and escalates to humans when needed.

  • FAQ automation
  • Order tracking
  • Returns & refunds
  • Troubleshooting
  • Smart human escalation

Lead Generation Chatbot

Capture and qualify leads through natural, engaging conversational forms.

  • Lead capture forms
  • Lead qualification & scoring
  • Meeting scheduling
  • CRM integration
  • Follow-up automation

E-commerce Chatbot

Guide shoppers, recommend products and recover carts with an intelligent shopping assistant.

  • Product recommendations
  • Cart recovery
  • Order tracking
  • Returns & exchanges
  • Personalized shopping & upsell

Website Chatbot

Engage visitors, answer questions and guide them toward conversion.

  • Visitor engagement
  • Product Q&A
  • Pricing information
  • Demo scheduling
  • Exit-intent offers

Social Media Chatbot

Automate conversations on Facebook, Instagram, WhatsApp and Telegram.

  • Facebook Messenger
  • Instagram DMs
  • WhatsApp Business
  • Telegram
  • Unified multi-channel inbox

Internal Helpdesk Chatbot

Answer HR, IT and policy questions for your employees instantly.

  • HR policy Q&A
  • IT troubleshooting
  • Onboarding assistance
  • Leave management
  • Knowledge-base access

Why choose us for chatbot development

Advanced models, natural conversations, and 300+ projects shipped across four countries.

Advanced AI models

We build on GPT, Claude and custom fine-tuned models for superior understanding.

Multi-channel

Deploy on web, mobile, social and messaging platforms from one build.

Custom-built

Every chatbot is tailored to your business, industry and brand voice.

Natural conversations

Our chatbots understand context and respond like humans, not scripts.

Deep integration

Seamless connection to CRM, helpdesk, e-commerce and your other systems.

Privacy & security

Enterprise-grade security, encryption and GDPR/CCPA compliance.

Our chatbot development process

A clear path from idea to a live chatbot that keeps improving.

01

Discovery & assessment

We map your CRM, business processes and integration needs against enterprise lifecycle standards from Salesforce CRM Best Practices.

02

Strategy & design

We design the integration architecture and map how bidirectional customer data will synchronize according to HubSpot API Documentation and schema patterns.

03

Development

We build and implement the integration with clean, secure code using modern authentication via the OAuth 2.0 Authorization Framework.

04

Testing & validation

We test rigorously for data integrity, field mapping accuracy, and sync reliability following guidelines from OWASP API Security.

05

Deployment

We deploy directly to production with minimal disruption to your sales and support workflows, ensuring seamless pipeline continuity.

06

Training & support

We train your team and provide ongoing support as your business scales, keeping CRM automations efficient and reliable.

Explore more AI capabilities

Related services and free tools to plan your chatbot.

AI Assistants →

Broader AI agents for support, sales, HR and IT.

LLM API Cost Calculator →

Estimate the monthly running cost of an AI chatbot.

How to Add an AI Chatbot to WordPress →

The practical guide to putting a chatbot on your WP site.

Custom AI Development →

Add AI — lead scoring, predictions — on top of your connected CRM.

chatbot development— FAQ

Scope your build and running costs before you commit — all free, no signup.

We build customer-support chatbots, lead-generation chatbots, e-commerce chatbots, website chatbots, social media chatbots, internal helpdesk chatbots, voice chatbots, appointment-booking chatbots, and fully custom conversational agents — engineered using robust NLP frameworks like Rasa Open Source and modern transformer architectures.
It depends on complexity. A simple rule-based FAQ bot takes 1–2 weeks; a complex conversational-AI chatbot with dynamic tool-calling and external API integrations runs 4–8 weeks. We provide a full scope of work and concrete milestone timeline during discovery, before you commit.
Yes. We integrate directly with your CRM, ticketing software, e-commerce platforms like Shopify, calendars, email engines, and custom backends through secure webhooks and REST APIs, ensuring your bot performs tasks inside the tools your team already uses.
Our chatbots support over 100 languages — including English, Spanish, French, German, Chinese, Japanese and Arabic — with automatic locale detection and contextual grammar alignment, enabling you to deliver personalized support to customers worldwide.
We implement robust end-to-end encryption, automated PII scrubbing, and strict session isolation conforming to GDPR and CCPA requirements. We also follow defensive guardrails outlined by the OWASP Top 10 for LLM Applications to safeguard against prompt injection and data leakage.
Yes. We provide continuous uptime monitoring, intent fallback analytics, knowledge base synchronization, and conversational tuning to ensure your chatbot continuously improves as your product catalog and business operations expand.
It depends on the chatbot's complexity, channel deployment count, and required API integrations, plus ongoing LLM usage that scales with conversation volume. A simple FAQ bot costs far less than a custom, multi-channel conversational AI. You can estimate the running cost with our free LLM API cost calculator, then contact us for a fixed build quote.

Get started with chatbot development

Ready to engage customers, generate leads and provide 24/7 support with intelligent chatbots? Let’s talk about your needs and how we can help.

No obligation — just a conversation about what’s possible with a custom chatbot.

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Call Us

+1 214 716 8032

Email Us

info@devlet
marketing.com

Location

1409 Anchor Dr, Wylie, TX 75098, UNITED STATES

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